Payment Options and Billing Information • Einsidler Management, Inc.

Common questions and answers relating to Einsidler Management’s payment options and billing information are below:

man adding payment information into laptop

Our Payment Options

Shareholders and homeowners can pay their common charge or maintenance fee in 4 different ways. Choose one of the following:

Register for ClickPay
(Online Payments From Your Bank Account, Credit, or Debit Card)^*
Sign Up for ACH^*
Pay Your Common Charge or Maintenance Bills Through Your Bank
(Please send payments to our lockbox address below)
Mail Your Check to Our Office

^Sign up for ClickPay or ACH, not both.*

E-Billing (Paperless Billing) Questions

Can I receive paperless billing with my chosen payment method?

Yes. All shareholders and homeowners can register for paperless billing (E-Billing) regardless of their chosen payment method.

How can I sign up to receive E-bills?

See our article containing steps on how to register for E-Billing. Please note that if you choose to receive emailed bills, you will no longer receive a paper bill. You can take advantage of paperless billing regardless of your chosen payment method. Register for E-Billing here.

Where do I log in to view my E-Bills if I have already registered?

Visit einsidler.reviewmyinvoice.com.

Can I change my email address to receive E-Bills at a different email?

Yes, you can update your email address in your E-Billing portal account.

What do I do if I am registered for E-billing, but did not receive my bill by email?

First, check your spam folder for the email. When you receive a bill from us, it will come from: ebillhelp@einsidler.com

If the email is in your spam folder, be sure to add it to your safe sender list. Additionally, check the E-billing portal to make sure that your email address is entered correctly. If these are not the issue, then contact us.

ClickPay Billing Information (Online Payments From Your Bank Account, Credit, or Debit Card)

What is ClickPay?

We have partnered with ClickPay to offer you the option to make one-time, or recurring online payments from your bank account (for free), or through debit or credit (for a fee). You can view your statement, payment history, and more through your ClickPay account.

Where do I make an online ClickPay payment?

Shareholders and homeowners can make payments through our ClickPay Portal.

Can I view statements online?

Yes. You can also choose to go paperless with E-billing, which will enable you to receive emailed bills each month.

How do I stop making payments through ClickPay?

To discontinue making payments through ClickPay, you must unregister your ClickPay account.

Who should I contact with questions regarding my ClickPay account or payments?

Visit ClickPay’s support page if you have any questions or need assistance.

Where should I inquire if I have a ClickPay related question?

Please visit ClickPay’s Resident Support Page to submit a ticket or to review step-by-step instructions. Here are a few links to popular questions:

ClickPay: New Users FAQS
ClickPay: How to Make a One-Time Payment
ClickPay: What is the Difference Between the Amount Options?
ClickPay: Update or Cancel My ClickPay Profile

ACH Payment and Billing Questions

How can I switch from making payments with ACH to ClickPay?

If you would like to switch from ACH to ClickPay, you must put a request in writing to Management stating that you no longer wish to make ACH payments. Then, register for ClickPay. Visit ClickPay’s support page if you have any questions or need assistance.

How do I stop ACH payments?

To stop making ACH payments, submit a request in writing to our accounts receivable department. Our mailing address is:

Einsidler Management, Inc.
Attn: Accounts Receivable Department
535 Broadhollow Road, Suite A-15
Melville, NY 11747

Questions for Payments Through Your Bank Account

Where should I send payments if I want to pay my bills through my bank’s online bill payment system?

When setting up your bill payment through your bank, please use our lockbox address:

Einsidler Management, Inc.
P.O. Box 12557
Newark, NJ 07101

Additional Payment-Related Questions and Billing Information

Who do I contact if I have a question about my bill?

If you have any questions regarding any charges on your bill, you can contact Einsidler Management, Inc. at 631.293.2997 and dial “0” to request your Accounts Receivable representative, or dial the appropriate extension.

What can I do to better protect my banking accounts?

See our blog article for tips on this topic: 11 Payment Protection Tips for Homeowners and Shareholders

Do You Still Have a Payment-Related Question?

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